Patient Satisfaction Scores Are a Poor Metric of Orthopedic Care.

Autor: Murasko, Marlon J., Ivanov, David V., Roe, Alison K., Kamal, Robin N., Amanatullah, Derek F.
Předmět:
Zdroj: Orthopedics; 2022, Vol. 45 Issue 3, pe127-e133, 7p
Abstrakt: Patient satisfaction scores are a popular metric used to evaluate orthopedic care. There is little consistency with how satisfaction is described in the orthopedic literature. Online physician reviews are a growing trend that directly and indirectly affect a surgeon's reputation. There is little correlation of higher satisfaction with improved surgical outcomes, so rating surgical care may be misguided and possibly dangerous. Patient satisfaction is an important part of the patient-centered care model, so rating systems should directly reflect quality. More research is needed to determine the relationship between patient satisfaction and the delivery of quality care. [Orthopedics. 2022;45(3):e127-e133.]. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index