THE EFFECT OF BRAND EQUITY ON INVESTOR LOYALTY IN ONLINE SECURITIES TRADING USING THE TECHNOLOGY ACCEPTANCE MODEL.

Autor: Borirakcharoenkit, Puncharat, Sukhabot, Sasiwemon, Rinthaisong, Idsaratt, Soonsan, Nimit
Předmět:
Zdroj: Journal of Eastern European & Central Asian Research; 2022, Vol. 9 Issue 2, p295-308, 14p
Abstrakt: According to branding theory, the more equity a brand has, the stronger its behavioral loyalty. This research adopted the technology acceptance model framework to explain the impact of brand equity on investors' loyalty in online securities trading. Our data was collected via a multi-method approach, and, using a structured survey, the impact of brand equity on behavioral loyalty was tested. The findings indicate that brand equity impacts behavioral loyalty but does not influence mediators. This research also suggests that perceived ease of use and usefulness play an important role in mediating variables. Our findings impact retailers and brand owners in a variety of ways. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index