| Autor: |
KIM, FOREST S., BONICA, MARK, JOHNSON, LAWRENCE M., SWIFT, DOUG, BEAUVAIS, BRADLEY M., MANGELSDORFF, A. DAVID |
| Předmět: |
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| Zdroj: |
Journal of Health Administration Education; Fall2021, Vol. 38 Issue 3, p727-768, 42p |
| Abstrakt: |
Interpersonal skills have long been considered key and essential to success in healthcare management. However, to date, few studies have assessed these skills in early careerists, or proposed strategies to enhance them. Our mixedmethods study achieves both in the context of a field experience. An initial survey established baseline interpersonal skills ratings for students enrolled in the Army-Baylor University Graduate Program in Health and Business Administration from both the preceptor and their matched administrative resident (self-rating) using a competency assessment tool published by Helfand et al. (2005). A follow-up survey was conducted seven months later. The qualitative portion of the study consisted of semistructured interviews on a smaller sample of residents and preceptors (n = 23). There were no statistically significant differences between resident self-rated pre- and postsurvey scores. However, differences in several preceptor pre- and postsurvey scores evaluating students' interpersonal skills, including the summary score, were statistically significant. Thus, preceptors recognized a change in the interpersonal skills of residents" indistinguishable to the residents themselves. Deliberate engagement was found to be the dominant method mentioned for enhancing interpersonal skills. Other key strategies included observing and debriefing, mentoring, and personal reflection. Our qualitative findings support the role of action learning over traditional classroom instruction. We conclude by suggesting several best practices for enhancing interpersonal skills in the field experience. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
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