| Autor: |
CAMERON, LINDSEY D., RAHMAN, HATIM A. |
| Zdroj: |
Academy of Management Annual Meeting Proceedings; 2021, Vol. 2021 Issue 1, p1-6, 6p |
| Abstrakt: |
Drawing on workers' experiences from a comparative ethnography of two of the largest platform organizations, we found that platforms' use of algorithms to control workers made worker outcomes more visible, but worker activities leading to those outcomes were difficult for the algorithm to observe. Specifically, we found workers devised covert resistance tactics to manipulate the platforms' algorithmic rating systems in order to maintain high ratings. Taken together, our findings extend prior theories of control and resistance by characterizing the role of visibility asymmetry and demonstrating how these asymmetries transform visibility into a strategic engine of workers' resistance. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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