| Abstrakt: |
Purpose: The purpose of this study was to understand if productivity and turnover of the female millennial knowledge workers was influenced by participative management theory. Developing a greater understanding for maximizing the productivity and minimizing turnover risks associated with the significant population of female millennial knowledge workers could contribute towards business success. Design/methodology/approach: This qualitative embedded single-case study used triangulation to develop a more complete look at the female millennial knowledge worker within an organization while utilizing a method that allowed for maximizing the understanding of a common case. Findings: While triangulating across three modes of data collection "employee development" was identified in connection with both productivity and turnover. "Timely communication" was associated with productivity, and both "feedback" and "working environment" triangulated with turnover. Research limitations/implications: This study extends existing participative management theory, limited by a majority focus, to include the female millennial knowledge worker. Practical implications: The results of this study showed that managers should provide development opportunities and timely feedback to female millennial knowledge workers in support of their productivity. In addition, employee development, timely feedback and a positive work environment could be used by managers to minimize turnover in this population. Originality/value: The risk of alienating the population of female millennial knowledge workers could result in turnover and productivity challenges for businesses. The results of this study showed that managers should engage in employee development, timely feedback and cultivate a positive work environment to minimize turnover and increase the productivity of this population. [ABSTRACT FROM AUTHOR] |
