| Autor: |
Hancerlioglu, Sadik, Konakci, Gulbin, Ozturk, Sevgi, Kiyan, G. Selahattin |
| Předmět: |
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| Zdroj: |
International Journal of Caring Sciences; Sep-Dec2020, Vol. 13 Issue 3, p2082-2087, 6p, 3 Charts |
| Abstrakt: |
Purpose : The aim of this study to evaluate the exposure to workplace violence of emergency service workers and its effects on job satisfaction. Methods: Research data were collected from 136 emergency service workers of one university hospital between May and September 2019. Structured self-administered questionnaire and job satisfaction scale were used as data collection form. The findings obtained from the study were evaluated with the SPSS 22.00 package program and the significance level was accepted as p <0.05 in all analyses. Results: The mean age of the participants in the study was 30.94 ± 6.77, and the working year of the emergency service was 3.91 ± 4.01. It was determined that 61% of the participants were single, 38.2% were graduated from high school and 41.9% were nurses. It was determined that 86.6% of the participant was exposed to violence during the time they worked in the emergency service, 84.6% of the violence they suffered was verbal abuse, and 84.6% of the participants have been subjected to violence by patients' relatives. A statistically significant difference was found between the emergency service workers' exposure to workplace violence in the emergency service and their job satisfaction levels (p = 0.04). Conclusion: It was concluded that workplace violence reduces job satisfaction level, most of the emergency service workers are exposed to violence, the type of violence experienced is mostly verbal abuse and is practiced by the patient's relative. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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