La qualità in sanità: ruolo dell'infermiere nel processo della customer satisfaction.
| Autor: | Aiello, Alice, Alberti, Annalisa, Martini, Annamaria, Ramponi, Ida, Destrebecq, Anne |
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| Předmět: |
NURSING audit
ATTENTION HOSPITAL care MEDICAL care MEDICAL needs assessment MEDICAL quality control MEDICAL ethics NURSE-patient relationships NURSES NURSES' attitudes SCIENTIFIC observation PATIENT satisfaction PATIENTS PRIVACY QUESTIONNAIRES RESPECT SURVEYS OCCUPATIONAL roles QUANTITATIVE research PATIENTS' attitudes HOSPITAL nursing staff |
| Zdroj: | Italian Journal of Nursing (IJN) / Giornale Italiano di Infermieristica; 2020, Issue 32, p32-37, 6p |
| Databáze: | Complementary Index |
| Externí odkaz: |
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