ELICITING USER REQUIREMENTS FOR CRITICAL COMMUNICATIONS IN PUBLIC SAFETY USING ACTIVITY THEORY AND SYSTEMISM.

Autor: Campos Freire, Débora Vanessa, Bezerra de Mello, Alessandra Callado, Clara Cândido, Ana
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Zdroj: International Conference Interfaces & Human Computer Interaction; 2019, p435-438, 4p
Abstrakt: The decision to adopt a technology is a problem that includes different aspects of information. This view, considering not only the technical aspects, but also economic factors and social context, is the definition of Technological Assessment (TA). This work is an applied exploratory research based on primary and secondary data. It focuses on user requirements capture based on understanding the activity system’s context and user-related task analysis as a resource for developing or adjusting the Critical Communication (CC) systems used in Public Safety (PS). The collected was analyzed data with the worldview of Systemism, which considers that everything is either a system or a component of a system, and every system has peculiar properties. This work also proposes a system characterized by their mechanism, using the construction logic of Composition–Environment–Structure-Mechanism (CESM) to represent the problem. Starting from a theoretical framework regarding resource information on Activity Theory (AT) and Usability, in order to identify methods of data collection for generating information on user requirements, and Systemism in order to build a System, this work aims to improve Human Computer Interaction (HCI) design through user requirements to support the development or improvement of a computer system regarding the activities developed by CC users in the field of Public Safety. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index