| Abstrakt: |
At the beginning of 2018, the exhibition department of the Museum für Naturkunde Berlin moved from an outbuilding into an exhibition hall, bringing its office close to the public exhibition halls. The museum will face a major process of innovation in the following years, especially pushing towards more open research areas and open collections. Taking up on the mission of visibly opening up collections and research practice, museums have come up with various architectural answers, such as laboratories within the exhibitions or accessible workspaces and collections. However, the way in which such designs affect the work‐experience of museum staff is still underreported. At the same time, research museums have been shy to adapt co‐creation models with visitors in exhibition design that community‐based museums have long been practicing. We accompanied the exhibition department during its time at the "open planning lab," combining observations, interviews and analysis of the qualitative data gathered in order to document their experiences as well as their exchange with visitors. This article sums up experiences made, arguing that various forms of invitations to participate play a vital role in creating an environment that visitors and museum staff actually perceive as open and that direct interactions are especially promising for changing attitudes towards open working conditions and participative planning. It is not just about literally opening the doors, but also most importantly about developing ways to facilitate direct interactions. [ABSTRACT FROM AUTHOR] |
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