| Autor: |
Shanahan, Tom, Boyle, Jim, Anthony, Michael, Gross, Karen, Houghton, Lynne, Ryan, Will, Warner, Wilfred |
| Předmět: |
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| Zdroj: |
CRM Magazine; Jan2004, Vol. 8 Issue 1, p10-10, 1p, 1 Color Photograph |
| Abstrakt: |
Presents letters to the editor referencing articles and topics discussed in previous issues of "Customer Relationship Management." "Now That's Service," which discussed restaurant guest service; "Gaining Customer Share," which focused on strategies for customer relationship management (CRM); Praises for being provided with electronic magazines, emails and other electronic information about CRM consulting. |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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