| Autor: |
Jigeesh, Nasina, Chakraborty, Samyadip, Chakravorty, Tulika |
| Předmět: |
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| Zdroj: |
International Journal of Business & Information; Sep2015, Vol. 10 Issue 3, p365-386, 22p |
| Abstrakt: |
Achieving customer satisfaction by meeting client demand within a stipulated time frame is a major challenge for any organization. To this end, many organizations are showing a greater inclination to adopt agile testing. This is especially true of information technology (IT) firms that have clients in the services and manufacturing sectors. This study focuses on the implications of agile testing attributes across different phases of IT development and maintenance projects in the services and manufacturing sectors in India. Taking an empirical approach, it examines the impact and implications of five key agile testing attributes aimed at achieving higher customer satisfaction. One-way ANOVA is used to analyze the variances. From the findings, significant differences were identified among the attributes, both in terms of types and phases of projects. The outcomes reveal that the five attributes exhibit significant differences across project phases. These contribute to creation of a handy managerial framework for prioritizing the project-specific agile testing attributes. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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