| Abstrakt: |
Serious games are useful tools to engage, educate and train individuals in many areas. They are also suitable for the business processes management area where it is expected that business process-based digital games can bring together players (process actors) to better understand and learn organizational business processes. Building business process-based digital games is a challenging task due to the fact that game design must be performed in a systematically way, integrated into the business process management cycle. Indeed, game designers usually do not have business process modeling skills and instructions on how to represent business process elements in the game context; also, process analysts do not have enough game design skills. This research article presents the Play Your Process (PYP) method, a digital game design method for the development of games which aim to provide business process understanding to players without forgetting the fun. In that sense, the method systematizes the design of these games, decreasing interdisciplinarity in the game project through the use of business process models as input, by mapping it into game design elements and proposing how to evaluate the games. In order to validate the PYP, a set of games was built and evaluated with designers, process executors and players. The games designed using PYP showed good quality, and players' understanding regarding the process increased after they had played the game, although there is still room for fun and entertainment improvement. [ABSTRACT FROM AUTHOR] |
