Productivity improvement in heart surgery - a case study on care process development.

Autor: Karvonen, Sauli, Rämö, Juhani, Leijala, Mauri, Holmström, Jan
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Zdroj: Production Planning & Control; Apr2004, Vol. 15 Issue 3, p238-246, 9p
Abstrakt: The need to improve quality and productivity in health care is great. The usefulness of production and inventory management techniques is largely unexplored. In this case study from a university hospital in Finland, it is learnt how a change in queuing system for open heart surgery from a single first-in-first-out queue to a double-queue scheduling system can radically increase available capacity. The new double-queue system is based on finding out in advance the estimated duration of surgery ­ i.e. long or short procedures which are based on the cardiological examination and the management of queues separately. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index