Empirical Evidence of Revenue Management in the Cruise Line Industry.

Autor: Ayvaz-Cavdaroglu, Nur, Gauri, Dinesh K., Webster, Scott
Předmět:
Zdroj: Journal of Travel Research; Jan2019, Vol. 58 Issue 1, p104-120, 17p
Abstrakt: Revenue management (RM) has received considerable attention from both academic and business professionals. It encompasses several techniques regarding capacity allocation, pricing, and resource management of fixed, time-sensitive capacity. RM can be roughly divided into two categories defined by the control mechanism that increases revenue: capacity allocation or price optimization. Our work falls in the latter category. In our model, we allow for partial substitutability among products (e.g., a customer making a purchase decision may consider multiple alternatives—different departure dates, different destinations, different cabin types). We also include marketing expense in addition to prices as a lever for increasing revenue. These features are relevant to dynamic pricing in practice. The method is illustrated with booking data from a cruise company, yielding optimal advertising and prices for 300 products. The application of the model results in an increase in revenue in the range of 8%–20%. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index