CUSTOMER RETENTION AMONG HOTELS IN AN EMERGING MARKET: AN EMPLOYEE-BASED PERSPECTIVE.
| Autor: | Adzoyi, Paulina Nillie, Jan Blomme, Robert, Honyenuga, Ben Quarshie |
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| Zdroj: | Advances in Hospitality & Leisure; 2018, Vol. 14, p57-73, 17p |
| Databáze: | Complementary Index |
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