Applying design methods to care delivery science: Improving the care of minority children with uncontrolled asthma and their caregivers who present to six Emergency Departments in Chicago through a stakeholder-optimized discharge tool.

Autor: Erwin, Kim, Norell, Sarah, Martin, Molly A., Paik, S. Margaret, Press, Valerie G., Thompson, Trevonne M., Krishnan, Jerry A.
Předmět:
Zdroj: Information Design Journal (IDJ); 2017, Vol. 23 Issue 3, p248-267, 20p
Abstrakt: Governments and healthcare systems are increasingly partnering with designers to inform human-centred healthcare delivery. In response, the design field is tasked with adapting its methodology to meet the challenges of complex multi-stakeholder systems, and with justifying design decisions to healthcare partners who may have limited knowledge of, or evidence for, design's role and impact. This paper presents a case study of design methods in the development of an information intervention for children with uncontrolled asthma presenting to six emergency departments (EDs) in Chicago, IL. We detail the process and outcomes of selecting design methods and, in the discussion section, we review the strengths and weaknesses of our choices in advancing healthcare design goals. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index