| Autor: |
Hasan, Hazlin, Syed Wahid, SharifahNorhuda, Jais, Mohammad, Abdullah, Hasni |
| Předmět: |
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| Zdroj: |
AIP Conference Proceedings; 2018, Vol. 1974 Issue 1, p1-6, 6p |
| Abstrakt: |
Being a nation rapidly progressing to its final phase in becoming a developed nation in 2020, Malaysian businesses have been supporting the transition by providing better goods and services through the use of interoperability advanced communication and computing devices among consumers. The rapidly evolving atmosphere encourages the public to use smartphonesin almost every business transactionsthus, making it the leading device taking the front end and playing the role of universal mobile terminal.This study investigated the adoption of smartphone banking among working adultsbased on the elements of perceived usefulness, perceived ease-of- use and perceived credibility of the system. Primary data was employed in this study and 124 respondents responded to the questionnaires adapted from Technology Acceptance Model. Statistical Package for Social Science software and Structural Equation Modellingthrough Analysis of Moment Structure software were used to analyse respondents' profile and to test the hypotheses of this study respectively. The findings indicated that the measurement of Technology Acceptance Model was valid, reliable and achieved an acceptable level of goodness-of-fit. The study revealed that there is no significant relationship between perceived usefulness and intention to use, thus adopting the smartphone banking system (β = .213, p-value > .05). In contrast, theelements ofperceived ease of use and perceived credibility have significant positive effects on intention to use smartphone banking among working adults (β = .340, p-value < .01; β = .465,p-value < .01). It was concluded that to increase the intention to adopt smartphone banking system, efforts should be undertaken bythe banks to provide sufficient channels of communication to pre-assist the consumers in using the system as well as to formulate reliable security and privacy strategies associated with smartphone banking. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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