Customer service without boundaries: An email request from an African tribologist demonstrates why the personal touch matters in a digital world.

Autor:	Salek, Edward P.
Předmět:	EMAIL DIGITAL libraries DIGITAL technology TECHNOLOGICAL innovations
Zdroj:	Tribology & Lubrication Technology; Dec2017, Vol. 73 Issue 12, p8-8, 1p
Abstrakt:	The article offers the author's insights on an email from Philip De Vaal, a South African tribologist and former president of the South Africa Institute of Tribology (SAIT), asking help to assist tribologist Steven Odi-Owei. Topics include Society of Tribologists and Lubrication Engineers (STLE) digital archives, STLE membership services specialist Nadine Sanchez, and digital technology.
Databáze:	Complementary Index
Externí odkaz:	Zobrazit plný text záznamu