CHANGE IS HARD: What Really Happens When You Try to Implement a New Care Model.

Autor:	Grantham, Susan M., Knowles, Theresa, Nesin, Noah, Truesdell, Natalie, Coakley, Eugenie H.
Předmět:	POLICY sciences ATTITUDE (Psychology) PSYCHOLOGICAL burnout CHANGE CORPORATE culture EMPLOYEE attitudes HEALTH services accessibility MEDICAL quality control MEDICAL protocols ORGANIZATIONAL change QUALITY assurance ORGANIZATIONAL goals PSYCHOLOGY
Zdroj:	Family Practice Management; Nov/Dec2017, Vol. 24 Issue 6, p10-15, 6p, 2 Diagrams
Abstrakt:	The article discusses how to implement a new care model in the practice of family medicine. It presents lessons learned at the three stages of change: adoption, implementation, and sustaining change. A particular focus is given to the implementation of a delegate model, a team-based approach to care, at Penobscot Community Health Care (PCHC) in Maine. The delegate model aims at reducing provider burnout and improve the quality of care.
Databáze:	Complementary Index
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