Usability studies on E-Learning Platforms: Preliminary Study in USM.

Autor: Boniface Emang, Devinna Win Anak, Raja Lukman, Raja Nurul Izzati, Kamarulzaman, Muhammad Izzat Syafiq, Zaaba, Zarul Fitri
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Zdroj: AIP Conference Proceedings; 2017, Vol. 1891 Issue 1, p1-8, 8p, 4 Charts
Abstrakt: This paper explores the end-users' experienced in regards to the usability issues in E-learning platform. An online survey utilising 116 participants were conducted to investigate the end-users understanding and satisfaction on Elearning platform in the Universiti Sains Malaysia (USM). The results indicates that mainly students still experiencing significant challenges in E-learning platform in regards to accessibility, technical terminologies and functionality. On the other hand, the 10 heuristic guideline is chosen to be a referral point to compare five E-learning platforms in order to assess each performance on regards to the usability criteria. Overall, USM E-learning platform can be considered in a good shape. However, there are more works to be done to improve the delivery system of the E-learning if it would like to sustain for a long period of time. Although the result is at the preliminary stage, it provides useful insights to improve the E-learning platform as one of the most popular education platform in Malaysia. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index