| Autor: |
Lindkvist, Lars, Bengtsson, Marie, Svensson, Dan-Magnus, Wahlstedt, Linnéa |
| Předmět: |
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| Zdroj: |
Industrial & Corporate Change; Aug2017, Vol. 26 Issue 4, p571-591, 21p, 2 Charts |
| Abstrakt: |
In our account of the successful transformation of a software development unit at Ericsson, we show how a combination of trial-and-error learning processes, operating at the management and employee levels, can bring about routine change. In developing this explanation, we refer to the off-line/online search dichotomy as a basic way of distinguishing between how routines are tried out at management and employee levels. Furthermore, we suggest a way in which the performative view of routines can be linked to the teleological and life cycle modes of change at the level of management and employees, respectively. As a result, we arrive at a view of routines as both "inherently changeable" and directional and suggest how the combined use of managerial- and employee-level processes makes it possible to gain the benefits associated with each of them, while at the same time mitigating the effects of their shortcomings. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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