Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems.
Autor: | Agarwal, Shivali, Sridhara, Giriprasad, Dasgupta, Gargi |
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Zdroj: | Service-Oriented Computing (9783319462943); 2016, p221-235, 15p |
Databáze: | Complementary Index |
Externí odkaz: |