Assessing the Customer eXperience Based on Quantitative Data: Virtual Travel Agencies.

Autor: Rusu, Virginica, Rusu, Cristian, Guzmán, Daniel, Espinoza, Diego, Rojas, Daniel, Roncagliolo, Silvana, Quiñones, Daniela
Zdroj: Design, User Experience & Usability: Design Thinking & Methods; 2016, p499-508, 10p
Databáze: Complementary Index