Market offers and the construction of a stigmatised identity: Insights from the case of motor-disabled persons.

Autor: Nau, Jean-Philippe, Derbaix, Christian, Thevenot, Géraldine
Předmět:
Zdroj: Recherche et Applications en Marketing (English Edition) (Sage Publications Inc.); Dec2016, Vol. 31 Issue 4, p47-64, 18p
Abstrakt: This research aims at understanding the role of market offers constructing a stigmatised identity for consumers with disabilities; it further underlines the conditions under which these consumers may manage this stigma effectively. After a literature review focused on stigmatised identity construction through a symbolic interactionist perspective, the authors describe a qualitative study carried out with motor-disabled consumers. The results illustrate how both standard offers and those specially designed for the motor disabled lead to a dead end that contributes to stigmata construction. They also point out how these consumers manage to develop other identities. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index