| Autor: |
Suárez, Esperanza, Susaeta, Lourdes, PERELLO MARIN, MARIA ROSARIO, Colón, Carlos, Gutierrez-Martinez, Isis Olimpia, Cunha, Rita Campos, Leguizamón, Francisco, Idrovo, Sandra, Weisz, Natalia, Correa, Manuela, Apascaritei, Paula, Pin, Jose Ramon |
| Zdroj: |
Academy of Management Annual Meeting Proceedings; 2015, Vol. 2015 Issue 1, p1-1, 1p |
| Abstrakt: |
This paper aims to develop the theoretical concept of social CSR through an empirical study focusing on the Ibero-American hospitality industry. We examined social initiatives in general and, in particular, diversity and social inclusion initiatives in four different Ibero-American countries: Argentina, Colombia, Mexico and Spain. We conducted fifty -four interviews involving 37 hotel chains. Our study revealed that a significant number of the actions carried out within the framework of the social dimension of corporate social responsibility (CSR), and more specifically diversity and social inclusion, are in response to the concerns of certain people (HR or Managers) rather than a perfectly shaped policy on the actions to be undertaken. Therefore, different actions have been undertaken in hotels which belong to the same chain, depending on the geographical area in which the hotels are operated. After having analyzed the actions undertaken by the hotels to promote diversity and social inclusion, we concluded that CSR actions are still in their early stages. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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