Interviewing practices in California restaurants: Perspectives of restaurant managers and student job applicants.

Autor: Durrani, Amir S., Rajagopal, Lakshman
Předmět:
Zdroj: Journal of Human Resources in Hospitality & Tourism; Jul-Sep2016, Vol. 15 Issue 3, p297-324, 28p
Abstrakt: Adherence to hiring practices that are fair, ethical, and non-discriminatory are vital to both organizations and job applicants. This study examined employee hiring in California restaurants from the perspectives of unit managers as well as student job applicants, with a focus on the interview step. Results of this study revealed that unit managers believed the presence and adherence to policies and procedures were indicators of ethical hiring. On the other hand, job applicants perceived verbal and non-verbal behaviors of interviewers as indicators of ethical or non-ethical hiring practices. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index