Norms verses Expectations in Explaining Consumer Satisfaction.
Autor: | Miller, Allan R. |
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Zdroj: | Proceedings of the 1987 Academy of Marketing Science (AMS) Annual Conference; 2015, p101-104, 4p |
Databáze: | Complementary Index |
Externí odkaz: |
Autor: | Miller, Allan R. |
---|---|
Zdroj: | Proceedings of the 1987 Academy of Marketing Science (AMS) Annual Conference; 2015, p101-104, 4p |
Databáze: | Complementary Index |
Externí odkaz: |