| Autor: |
Markgren S, Ascher MT, Crow SJ, Lougee-Heimer H |
| Zdroj: |
Medical Reference Services Quarterly; Spring2004, Vol. 23 Issue 1, p13-28, 16p |
| Abstrakt: |
This paper imparts the experiences of two similar but unaffiliated medical libraries that use QuestionPoint, OCLC's collaborative virtual reference product. The authors introduce the major features of QuestionPoint, with particular emphasis on its asynchronous e-mail reference service. After presenting how both libraries have employed this service in their respective environments, the paper examines the quantity and quality of reference questions submitted via QuestionPoint. The types of questions are explicated, and statistical trends are compared. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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