Evaluation of the organisation and delivery of patient-centred acute nursing care.
| Autor: | Haigh, Carol, Ormandy, Paula |
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| Předmět: |
ANALYSIS of variance
ATTITUDE (Psychology) COMMUNICATION CONCEPTUAL structures CONTENT analysis DRUG administration EXPERIENTIAL learning FOCUS groups HEALTH care teams HOSPITAL utilization WORKING hours LEADERSHIP RESEARCH methodology MEDICAL quality control MEDICAL personnel MEDICAL records NURSE-physician relationships NURSES NURSING SCIENTIFIC observation RECORDS SHIFT systems WORK WORK environment EMPLOYEES' workload QUALITATIVE research OCCUPATIONAL roles QUANTITATIVE research UNOBTRUSIVE measures PATIENT-centered care NURSE-patient ratio PATIENTS' families HOSPITAL rounds DATA analysis software MEDICAL coding |
| Zdroj: | Contemporary Nurse: A Journal for the Australian Nursing Profession; 2011, Vol. 37 Issue 2, p253-264, 12p |
| Abstrakt: | The key driver for this study arose from two serious untoward incidents that occurred in a large district general hospital in the United Kingdom. Following investigation of both these events the Director of Nursing in post at that time believed that poor organisation and delivery of care may have been a contributory factor. This paper reports the findings on one phase of a multi-phase study and focuses upon the perceptions and experiences of the hospital staff around the organisation and delivery of patient-centred acute nursing care. Although we saw little evidence of multi-disciplinary approaches to care, it was evident that the issue which had the biggest impact upon both the organisation and delivery of care was staffing levels. [ABSTRACT FROM AUTHOR] |
| Databáze: | Complementary Index |
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