Measuring patterns in team interaction sequences using a discrete recurrence approach.

Autor: Gorman JC, Cooke NJ, Amazeen PG, Fouse S, Gorman, Jamie C, Cooke, Nancy J, Amazeen, Polemnia G, Fouse, Shannon
Zdroj: Human Factors; Aug2012, Vol. 54 Issue 4, p503-517, 15p
Abstrakt: Objective: Recurrence-based measures of communication determinism and pattern information are described and validated using previously collected team interaction data.Background: Team coordination dynamics has revealed that"mixing" team membership can lead to flexible interaction processes, but keeping a team "intact" can lead to rigid interaction processes. We hypothesized that communication of intact teams would have greater determinism and higher pattern information compared to that of mixed teams.Method: Determinism and pattern information were measured from three-person Uninhabited Air Vehicle team communication sequences over a series of 40-minute missions. Because team members communicated using push-to-talk buttons, communication sequences were automatically generated during each mission.Results: The Composition x Mission determinism effect was significant. Intact teams' determinism increased over missions, whereas mixed teams' determinism did not change. Intact teams had significantly higher maximum pattern information than mixed teams.Conclusion: Results from these new communication analysis methods converge with content-based methods and support our hypotheses.Application: Because they are not content based, and because they are automatic and fast, these new methods may be amenable to real-time communication pattern analysis. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index