| Autor: |
Askar, W., Crean, S. |
| Předmět: |
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| Zdroj: |
Oral Surgery (1752-2471); Aug2015, Vol. 8 Issue 3, p147-151, 5p |
| Abstrakt: |
Aims This study aims to evaluate general dental practitioner's confidence in a primary care oral surgery service; assess patterns of referral; and their level of satisfaction and identify those procedures deemed inappropriate for referral to such a service. Materials and methods A postal questionnaire was distributed to ( n = 70) dentists who refer to a primary care oral surgery service in the north-west of England. Results One hundred per cent of respondents ( n = 58) indicated that they were confident in the service. Overall satisfaction with the service was: very good 80% and good 20%. Satisfaction was correlated with: treatment outcome: rs = 0.53; n = 54; P < 0.01; ratings of patient experience: rs = 0.56; n = 54; P < 0.01; and rating of post-operative care arrangements: rs = 0.38; n = 54; P < 0.01. Factors affecting a decision to refer were: complexity of treatment (85%); operator experience (79%); waiting time (63%); treatment without patient charges (28%); and facilities and equipment (32%). Procedures viewed as not appropriate for referral: management of cranio-facial pain (30%); diagnosis of white patches, soft tissue lesions and ulcers (30%); and management of trauma (21%). Conclusions Levels of confidence and satisfaction among referring dental practitioners with the primary care oral surgery service were most strongly related to ratings of patient experience. Decisions to refer were based on patient experience and treatment complexity. Overall satisfaction remained very high. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Complementary Index |
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