Strategic planning for knowledge management implementation in engineering firms.

Autor: Ravi Shankar, M.D. Singh, Amol Gupta, Rakesh Narain
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Zdroj: Work Study; 2003, Vol. 52 Issue 4, p190-200, 11p
Abstrakt: Knowledge management (KM) is the process of leveraging organizational knowledge to deliver long-term advantage to a business and is based on a business strategy that involves engineering various knowledge-centric business processes and developing organization structures to support these. These, in turn, require technology to capture, codify, store, disseminate and reuse the knowledge. Successful deployment of KM is not a simple process. This paper suggests that a major reason for the failure of many KM projects is the absence of a well-defined strategic plan to guide implementation. This paper discusses the strategic planning needs of the KM deployment process, and develops a framework that could be used specifically by engineering firms to guide the KM implementation process. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index