The nursing triage process: a video review and a proposed audit tool.
| Autor: | Williams JC; Accident and Emergency Department, Cardiff Royal Infirmary, United Kingdom., Jones NL, Richardson FJ, Jones C, Richmond PW |
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| Jazyk: | angličtina |
| Zdroj: | Journal of accident & emergency medicine [J Accid Emerg Med] 1996 Nov; Vol. 13 (6), pp. 398-9. |
| DOI: | 10.1136/emj.13.6.398 |
| Abstrakt: | Objective: To review the activity of the nurse triage process. Setting: The triage room for adults attending the accident and emergency department of the Cardiff Royal Infirmary. Methods: 226 triage processes were videotaped over 31 h during July 1994. Activities were subsequently analysed using a specially designed chart. Results: Areas for improvement in staff communication skills and patient privacy were identified. Conclusions: The use of video in the triage room allows assessment of the triage process and is a valuable aid to training. Additionally, a potential visual audit tool has been identified. |
| Databáze: | MEDLINE |
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