Conversation-based AI for anxiety disorders might lower the threshold for traditional medical assistance: a case report.

Autor: Grosshans M; Department of Global Health, Safety and Well-being, SAP SE, Walldorf, Germany., Paul T; Department of Global Health, Safety and Well-being, SAP SE, Walldorf, Germany., Fischer SKM; Psychiatric Services Lucerne, Lucerne, Switzerland.; Institute of General Practice and Family Medicine, University Hospital of the Ludwig-Maximilians University of Munich, Munich, Germany., Lotzmann N; Department of Global Health, Safety and Well-being, SAP SE, Walldorf, Germany., List H; Department of Global Health, Safety and Well-being, SAP SE, Walldorf, Germany., Haag C; Institute for Implementation Science in Health Care, University of Zurich, Zurich, Switzerland.; Epidemiology, Biostatistics and Prevention Institute, University of Zurich, Zurich, Switzerland., Mutschler J; Psychiatric Services Lucerne, Lucerne, Switzerland.
Jazyk: angličtina
Zdroj: Frontiers in public health [Front Public Health] 2024 Sep 20; Vol. 12, pp. 1399702. Date of Electronic Publication: 2024 Sep 20 (Print Publication: 2024).
DOI: 10.3389/fpubh.2024.1399702
Abstrakt: Artificial intelligence (AI) offers a wealth of opportunities for medicine, if we also bear in mind the risks associated with this technology. In recent years the potential future integration of AI with medicine has been the subject of much debate, although practical clinical experience of relevant cases is still largely absent. This case study examines a particular patient's experience with different forms of care. Initially, the patient communicated with the conversation (chat) based AI (CAI) for self-treatment. However, over time she found herself increasingly drawn to a low-threshold internal company support system that is grounded in an existing, more traditional human-based care structure. This pattern of treatment May represent a useful addition to existing care structures, particularly for patients receptive to technology.
Competing Interests: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
(Copyright © 2024 Grosshans, Paul, Fischer, Lotzmann, List, Haag and Mutschler.)
Databáze: MEDLINE