Strategies for crowdsourcing hearing health information: a comparative study of educational programs and volunteer-based campaigns on Wikimedia.

Autor: Morata TC; National Institute for Occupational Safety and Health, Cincinnati, OH, United States. tmorata@cdc.gov., Zucki F; Universidade Federal de Santa Catarina, Florianópolis, Brazil., Arrigo AJ; Universidade de São Paulo, Bauru, Brazil., Cruz PC; Universidade de São Paulo, Bauru, Brazil., Gong W; National Institute for Occupational Safety and Health, Cincinnati, OH, United States., Matos HGC; Universidade de São Paulo, Bauru, Brazil., Montilha AAP; Universidade de São Paulo, Bauru, Brazil., Peschanski JA; Wiki Movimento Brasil, São Paulo, Brazil., Cardoso MJ; Universidade de São Paulo, Bauru, Brazil., Lacerda ABM; University of Montreal, Montreal, Canada., Berberian AP; Universidade Tuiuti do Paraná, Curitiba, Brazil., Araujo ES; Federal University of Rio Grande do Norte, Natal, Brazil., Luders D; Universidade Tuiuti do Paraná, Curitiba, Brazil., Duarte JL; Universidade Federal de Sergipe, Aracaju, Brazil., Jacob RTS; Universidade de São Paulo, Bauru, Brazil., Chadha S; World Health Organization, Geneva, Switzerland., Mietchen D; Ronin Institute, Montclair, United States., Rasberry L; University of Virginia, Charlottesville, United States., Alvarenga KF; Universidade de São Paulo, Bauru, Brazil., Jacob LCB; Universidade de São Paulo, Bauru, Brazil.
Jazyk: angličtina
Zdroj: BMC public health [BMC Public Health] 2024 Sep 30; Vol. 24 (1), pp. 2646. Date of Electronic Publication: 2024 Sep 30.
DOI: 10.1186/s12889-024-20105-8
Abstrakt: Background: Several health institutions developed strategies to improve health content on Wikimedia platforms given their unparalleled reach. The objective of this study was to compare an online volunteer-based Wikimedia outreach campaign with university course Wikipedia assignments (both focused on improving hearing health content in Wikimedia's public digital knowledge archives), in terms of the reach of the contributions and the extent of the participants' input. A secondary objective was to examine the feasibility and the implementation of the different strategies.
Methods: The research team partnered for the (1) coordination of improvements in hearing and healthcare content through educational programs using Wikimedia platforms, (2) participation in the global campaign Wiki4WorldHearingDay2023 and (3) evaluation of the proposed strategies. Metrics used in the comparison of the two strategies included the number of articles edited, number of views of the edited articles (as reach) and the extent of edits, captured as the number of words. The feasibility evaluation included assessing recruitment success and the implementation of the proposed plan among faculty, students from various university programs, and volunteers representing different constituencies.
Results: The effort increased the availability of quality plain language information on hearing conditions and hearing care. Both strategies demonstrated to be feasible by their success in recruiting participants who contributed to the effort and by measurable outputs as edits. The contribution of content to Wikimedia platforms as part of education activities provided a more robust result. Wiki4WorldHearingDay2023 145 participants (78 from educational programs) contributed 167,000 words, 258 + references and 140 images to 322 Wikipedia articles (283 existing and 39 new ones), which were viewed 16.5 million times. Contributions occurred in six languages. Edits in Portuguese, mainly by those involved in educational programs, led the number of articles (226 or 70.2%) that were expanded or created during the 5-month tracking period.
Conclusions: The elements that contributed to the success of the studied strategies include an impact topic, coordination with educational programs, international multidisciplinary collaborations, the dissemination of the initiative in several platforms, connection with a robust local Wikimedia affiliate, and the use of a technical infrastructure that provides metrics and coordination mechanisms.
(© 2024. This is a U.S. Government work and not under copyright protection in the US; foreign copyright protection may apply.)
Databáze: MEDLINE
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