Elevating patient experience: Transformative strategies in hand therapy.

Autor: Brutus JP; Exception MD, 1605 Boulevard Marcel Laurin, Suite 230, H4R 0B7 Montreal, QC, Canada., Tchiloemba B; Exception MD, 1605 Boulevard Marcel Laurin, Suite 230, H4R 0B7 Montreal, QC, Canada., Galstyan A; Exception MD, 1605 Boulevard Marcel Laurin, Suite 230, H4R 0B7 Montreal, QC, Canada. Electronic address: anna.galstyan@umontreal.ca., Lattré T; Handcentrum Ieper, Sint-Jacobsstraat 4, 8900 Ieper, Belgium., Wolff A; Hospital for Special Surgery, 535 East 70th Street, New York, NY 10021, United States., Taylor A; Baylor Scott and White Institute of Rehabilitation at STAR, 3800 Gaylord, suite 130, Frisco, TX 75034, United States.
Jazyk: angličtina
Zdroj: Hand surgery & rehabilitation [Hand Surg Rehabil] 2024 Oct; Vol. 43 (5), pp. 101764. Date of Electronic Publication: 2024 Sep 04.
DOI: 10.1016/j.hansur.2024.101764
Abstrakt: This paper explores transformative strategies in hand therapy aimed at improving the patient experience - a critical factor linked to improved clinical outcomes and increased satisfaction for patients and therapists. The focus is on three key areas: personalized interactions, empathic communication, and sensory engagement. Personalized interactions ensure therapy is uniquely tailored to each patient' needs, fostering a sense of individual attention and care. Empathic communication involves understanding and responding effectively to patients' verbal and nonverbal cues, creating a supportive environment where patients feel genuinely heard. Sensory engagement utilizes the therapeutic environment's visual, olfactory, and auditory elements to create a calming, welcoming space conducive to healing and relaxation. Integrating these strategies aims to increase treatment effectiveness and improve therapist well-being by promoting a fulfilling and less stressful work environment. Through a comprehensive review of existing evidence, current practices and innovative approaches, this paper advocates for a holistic, patient-centered model of hand therapy that significantly improves treatment outcomes and enhances the overall therapeutic experience, ensuring it is both practical and compassionate.
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Databáze: MEDLINE
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