The black box of the relationship between breast cancer patients and accompanying patients: the accompanied patients' point of view.

Autor: Pomey MP; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada. marie-pascale.pomey@umontreal.ca.; Centre d'excellence sur le partenariat avec les patients et le public, Montréal, QC, Canada. marie-pascale.pomey@umontreal.ca.; Department of Health Policy, Management and Evaluation, School of Public Health, Université de Montréal, Montréal, QC, Canada. marie-pascale.pomey@umontreal.ca., Iliescu Nelea M; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada., Vialaron C; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada., Normandin L; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada., Côté MA; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada., Desforges M; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada., Pomey-Carpentier P; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada., Adjtoutah N; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada., Fortin I; Centre Intégré Universitaire de santé et services sociaux de l'Est-de-l'Île-de Montréal, Hôpital de Maisonneuve-Rosemont, Montréal, QC, Canada., Ganache I; Institut national d'excellence en santé et services sociaux (INESSS), Montréal, QC, Canada., Régis C; Faculté de Droit, Université de Montréal, Montréal, QC, Canada., Rosberger Z; Gerald Bronfman Department of Oncology, Lady Davis Institute for Medical Research, Jewish General Hospital & McGill University, Montréal, QC, Canada., Charpentier D; Centre Hospitalier Universitaire de Montréal (CHUM), Montréal, QC, Canada., Bélanger L; CHU de Québec, Université Laval Research Centre, Québec, QC, Canada., Dorval M; CHU de Québec, Université Laval Research Centre, Québec, QC, Canada.; Faculté de pharmacie, Université Laval, Québec, QC, Canada.; Centre de recherche du CHU de Québec-Université Laval, Québec, QC, Canada.; Centre de recherche du CISSS Chaudière Appalaches, Lévis, QC, Canada., Ghadiri DP; Department of Management, HEC Montréal, Montréal, QC, Canada., Lavoie-Tremblay M; Faculty of Nursing, Université de Montréal, Montréal, QC, Canada.; Institut universitaire en santé mentale de Montréal, Montréal, QC, Canada., Boivin A; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada.; Centre d'excellence sur le partenariat avec les patients et le public, Montréal, QC, Canada.; Department of Family and Emergency Medicine, Faculty of Medicine, Université de Montréal, Montréal, QC, Canada.; Canada Research Chair in Partnership with Patients and Communities, Ottawa, Canada., Pelletier JF; Centre intégré de santé et de services sociaux de la Montérégie-Ouest, St-Hubert, QC, Canada.; Yale Program for Recovery & Community Health, New Haven, CT, USA., Fernandez N; Department of Family and Emergency Medicine, Faculty of Medicine, Université de Montréal, Montréal, QC, Canada., Danino AM; Research Centre of the University of Montreal Hospital Centre, Montréal, QC, Canada.; Centre Hospitalier Universitaire de Montréal (CHUM), Montréal, QC, Canada., de Guise M; Institut national d'excellence en santé et services sociaux (INESSS), Montréal, QC, Canada.
Jazyk: angličtina
Zdroj: BMC cancer [BMC Cancer] 2024 Jul 10; Vol. 24 (1), pp. 822. Date of Electronic Publication: 2024 Jul 10.
DOI: 10.1186/s12885-024-12585-z
Abstrakt: Background: The PAROLE-Onco program was introduced in the province of Quebec, Canada in 2019. It integrates accompanying patients (APs), i.e., people who have been affected by cancer, into the clinical team as full members. These APs use their experiential knowledge with people undergoing treatment and with clinical teams. The aim of this paper is to evaluate, within the framework of two university medical centers, the perceptions of breast cancer patients who receive support from APs, particularly in terms of their active involvement in their care trajectory.
Methods: A qualitative study based on semi-structured interviews with accompanied patients was performed. Fourteen individual interviews were conducted between July and September 2021 with women presenting different profiles in terms of age, education, professional status, type of treatment, family situation, and clinical background. The data were analyzed using thematic analysis, focusing on patients' perceptions of APs' contributions and suggested improvements for accessing AP support.
Results: Three themes emerged from the semi-structured interviews: communication modalities used to connect patients with their APs, the characteristics of the support provided by APs, and the perceived effects of this support on the patients. Patients expressed a preference for telephone communication, highlighting its convenience and accessibility. The support provided by APs included emotional and informational support, neutrality, and adaptability. This relationship improved patient communication, reduced anxiety, helped regain control, and enhanced overall quality of life. The results emphasized the added value of APs in complementing the support offered by healthcare professionals. Patients noted the critical role of APs in helping them navigate the healthcare system, better understand their treatment processes, and manage their emotions. The ability of APs to provide practical advice and emotional reassurance was particularly valued. Overall, the findings underscored the significant impact of AP support on patients' experiences and highlighted areas for enhancing this service.
Conclusion: This study highlights, during the care trajectory of people affected by breast cancer, APs' contribution to patients' emotional well-being because they improve, in particular, the management of emotions and communication with health professionals.
(© 2024. The Author(s).)
Databáze: MEDLINE
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