Recommendations for patient-centered emergency care.

Autor: Litwin S; Faculty of Medicine, University of Toronto, Toronto, ON, Canada. sasha.litwin@sickkids.ca., Vaillancourt S; Faculty of Medicine, University of Toronto, Toronto, ON, Canada.; Li Ka Shing Knowledge Institute, Unity Health Toronto, Toronto, ON, Canada., Labelle FK; Faculty of Medicine, Université Laval, Quebec, QC, Canada., Mondoux S; Faculty of Health Sciences, McMaster University, Hamilton, ON, Canada., Berthelot S; Faculty of Medicine, Université Laval, Quebec, QC, Canada., Clarke L; Hospital for Sick Children, Toronto, ON, Canada., Hofstetter C; Independent Patient Partner, Toronto, ON, Canada., VandenBerg S; University of Calgary Cumming School of Medicine, Calgary, AB, Canada., Lang E; University of Calgary Cumming School of Medicine, Calgary, AB, Canada., Chartier LB; Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
Jazyk: angličtina
Zdroj: CJEM [CJEM] 2024 Aug; Vol. 26 (8), pp. 513-519. Date of Electronic Publication: 2024 Jun 21.
DOI: 10.1007/s43678-024-00706-3
Abstrakt: Introduction: Patient-centred care is more than just an aspiration, it represents a fundamental shift in the way healthcare must be delivered. Patient-centred emergency care is important for improving the patient and clinician experience and is essential for optimizing health outcomes. Creating a patient-centred emergency department emphasizes the importance of the patient's experience, preferences, and values.
Methods: To formulate recommendations for patient-centred care, we synthesized a literature review, stakeholder interviews, consensus from an expert panel of diverse healthcare professionals and a patient advocate, and reviewed our recommendations for feedback with a presentation at the Canadian Association of Emergency Physicians (CAEP) 2023 Annual Conference Academic Symposium.
Results: This paper gives practical recommendations for areas and strategies to improve patient-centredness in Emergency Medicine. It delves into the various dimensions of this approach, including the role of the physical environment, communications and interpersonal interactions, systems of care, and measurement, all of which are essential in providing optimal care to match the patients' needs.
Conclusion: We seek to inspire a renewed commitment of placing the patient at the heart of emergency care, recognizing that patient-centredness is not merely an option but a fundamental aspect of delivering high quality, compassionate and effective healthcare in the emergency setting. In an era marked by technological advancements and evolving healthcare paradigms, the essence of medicine as a deeply human endeavour is becoming in some ways more possible, if we seize the opportunities.
(© 2024. The Author(s), under exclusive licence to the Canadian Association of Emergency Physicians (CAEP)/ Association Canadienne de Médecine d'Urgence (ACMU).)
Databáze: MEDLINE
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