Emotionally intelligent themes in medical leaders' decision-making during COVID-19.
| Autor: | White BAA; Health Professions Education, MGH Institute of Health Professions, Boston, Massachusetts, USA BWhite2@MGHIHP.EDU., Dayag HV; Health Professions Education, MGH Institute of Health Professions, Boston, Massachusetts, USA., Barry ES; Anesthesiology, Uniformed Services University, Bethesda, Maryland, USA., Quinn JF; Department of Medical Education, University of South Florida, Tampa, Florida, USA. |
|---|---|
| Jazyk: | angličtina |
| Zdroj: | BMJ leader [BMJ Lead] 2024 Jun 10. Date of Electronic Publication: 2024 Jun 10. |
| DOI: | 10.1136/leader-2023-000936 |
| Abstrakt: | Background: The COVID-19 pandemic presented unprecedented challenges for leaders in healthcare requiring decision-making and crisis response that can often be tricky without the right level of trust. Trust is fostered and facilitated with emotional intelligence (EI); thus, a critical examination of medical leaders' reflections was essential to understand how leaders perceived their leadership responses during the initial response to COVID-19. This exploratory study used an EI lens to investigate leaders' perceptions of their decision-making during COVID-19. Methods: A purposeful sample of seven leaders in medicine who experienced leading during COVID were invited to participate in semi-structured interviews. Results: Four themes around leadership response during the uncertain times of the COVID-19 were identified. The themes included communication, interprofessional collaboration including decision-making and strategic planning, internal and external awareness, and finally, trust and psychological safety. Conclusions: Incorporating EI competencies into crisis leadership education for healthcare professionals could enhance medical leaders' preparedness to adapt, collaborate and communicate effectively in a crisis. Competing Interests: Competing interests: None declared. (© Author(s) (or their employer(s)) 2024. No commercial re-use. See rights and permissions. Published by BMJ.) |
| Databáze: | MEDLINE |
| Externí odkaz: |
|