Connecting the Health Care Workforce with the Patient Experience.
| Autor: | Warshawsky NE; Nora E. Warshawsky is nurse scientist and Mary Jo Assi is associate chief nursing officer, both at Press Ganey in Chicago. Contact author: Nora E. Warshawsky, nora.warshawsky@pressganey.com. The authors have disclosed no potential conflicts of interest, financial or otherwise., Assi MJ |
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| Jazyk: | angličtina |
| Zdroj: | The American journal of nursing [Am J Nurs] 2024 Jun 01; Vol. 124 (6), pp. 55-60. Date of Electronic Publication: 2024 May 23. |
| DOI: | 10.1097/01.NAJ.0001023980.20105.c8 |
| Abstrakt: | This article is one in a series from Press Ganey-a health care performance improvement organization-that will discuss the many facets of the human experience in health care. Using the latest national data, the series will explore the intersections of safety, reliability, experience, and service, and their impact on engagement, work culture, and nurse-sensitive outcomes. Each installment will be designed as a "deep dive" into the most recent thinking and evidence-based approaches to improvement of the patient experience with a particular focus on practical and implementable tactics in each of the above subject areas. (Copyright © 2024 Wolters Kluwer Health, Inc. All rights reserved.) |
| Databáze: | MEDLINE |
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