The one cloud on a sunny day: Using emotional intelligence to manage emotions from negative written feedback.
| Autor: | Orgill BD; Department of Anesthesia, Critical Care, and Pain Medicine, Massachusetts General Hospital, Boston, Massachusetts, USA., Warren M; Department of Anesthesia, Critical Care, and Pain Medicine, Massachusetts General Hospital, Boston, Massachusetts, USA., Adair White BA; MGH Institute of Health Professions, Boston, Massachusetts, USA. |
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| Jazyk: | angličtina |
| Zdroj: | Proceedings (Baylor University. Medical Center) [Proc (Bayl Univ Med Cent)] 2024 Mar 04; Vol. 37 (3), pp. 501-502. Date of Electronic Publication: 2024 Mar 04 (Print Publication: 2024). |
| DOI: | 10.1080/08998280.2024.2315871 |
| Abstrakt: | Physician trainees receive anonymous written feedback about their clinical performance, which can be challenging to interpret. Negative written feedback can evoke a strong emotional response. An educational gap exists on how to handle receiving negative written feedback and the accompanying emotions. Teaching trainees the tenets of emotional intelligence, including emotional self-awareness and self-management, could be an avenue to improve the experience of receiving feedback. Face-to-face coaching may also help improve the emotional experience of receiving written feedback. Competing Interests: The authors report no funding or conflicts of interest. (Copyright © 2024 Baylor University Medical Center.) |
| Databáze: | MEDLINE |
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