The Psychosocial, Organizational, and Environmental Stressors Experienced by Food Service Workers in a Hospital Setting During the COVID-19 Pandemic.

Autor: Kent KB; From the Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland (K.B.K., Y.Z., E.C.R., M.F.D., R.S., R.Z.G.); Institute for Health and Productivity Studies, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland (K.B.K., Y.Z., E.C.R., R.Z.G.); Division of Infectious Diseases, Department of Molecular and Comparative Pathobiology, Johns Hopkins School of Medicine, Baltimore, Maryland (M.F.D.); Johns Hopkins P.O.E. Total Worker Health® Center in Mental Health, Baltimore, Maryland (K.B.K., Y.Z., E.C.R., M.F.D., R.S., R.Z.G.); Johns Hopkins School of Medicine, Employee Health and Well-being, Baltimore, Maryland (R.S.); and Food and Culinary Services, Johns Hopkins Health System, Baltimore, Maryland (A.M.)., Zhang Y, Roemer EC, Davis MF, Safeer R, Mojica A, Goetzel RZ
Jazyk: angličtina
Zdroj: Journal of occupational and environmental medicine [J Occup Environ Med] 2024 Jul 01; Vol. 66 (7), pp. 556-563. Date of Electronic Publication: 2024 Apr 10.
DOI: 10.1097/JOM.0000000000003108
Abstrakt: Objective: To identify stressors faced by hospital food service workers amid the COVID-19 pandemic and effective interventions mitigating these stressors. Methods: In this cross-sectional study, we conducted surveys ( n = 305) and interviews ( n = 9) in the summer and fall of 2022 with employees in hospital settings to determine the psychosocial, organizational, and environmental stressors they faced during the COVID-19 pandemic and interventions that improved health and well-being. Findings: The main stressors reported were fear of infection, increased work demands and schedule unpredictability, and financial insecurity. Employee well-being was bolstered by regular, clear, bidirectional communication; a sense of community and purpose; benefits like paid sick leave and health insurance coverage; and organizational policies that included masking and vaccine requirements demonstrating commitment to protecting worker health. Conclusion: Organizations can play a critical role in guarding the health, well-being, and resilience of frontline workers.
Competing Interests: The authors report no conflicts of interest.
(Copyright © 2024 American College of Occupational and Environmental Medicine.)
Databáze: MEDLINE