Strategic human resource management practitioners' emotional intelligence and affective organizational commitment in higher education institutions in Georgia during post-COVID-19.

Autor: Anvari R; School of Business and Administrative Studies, The University of Georgia, Tbilisi, Georgia., Kumpikaitė-Valiūnienė V; School of Economics and Business, Kaunas University of Technology, Kaunas, Lithuania., Mobarhan R; Danesh Alborz University, Abyek, Qazvin Province, Iran., Janjaria M; School of Business and Administrative Studies, The University of Georgia, Tbilisi, Georgia., Hosseinpour Chermahini S; School of Science and Technology, The University of Georgia, Tbilisi, Georgia.
Jazyk: angličtina
Zdroj: PloS one [PLoS One] 2023 Dec 22; Vol. 18 (12), pp. e0295084. Date of Electronic Publication: 2023 Dec 22 (Print Publication: 2023).
DOI: 10.1371/journal.pone.0295084
Abstrakt: The COVID-19 pandemic has significantly affected the global workforce, presenting unprecedented challenges to managers and practitioners of strategic human resource management. Pandemic-influenced changes in the employment relationship highlighting the need for adaptation in order to facilitate a return to pre-pandemic conditions. Crises such as this can have a detrimental effect on employees' psychological contract, which in turn can hinder the organization's ability to thrive in the post-COVID-19 era and impede the development of high commitment levels in the aftermath of the crisis. Emotional intelligence plays an increasingly vital role in effectively navigating the crisis and providing support to employees, while also facilitating the reconstruction of the psychological contract. Therefore, this study aims to explain the role of emotional intelligence of strategic human resource management practitioners on affective organizational commitment and the possible mediating effect of the psychological contract in that relationship. A quantitative study took place in February 2023 among 286 HR directors, HR managers, and HR officers in higher education institutions in Georgia. Partial Least Squares for Structural Equation Modelling was applied for data analysis. The results revealed that the emotional intelligence of strategic human resource management practitioners has a positive impact on the psychological contract and the affective organizational commitment. This study supports the idea that emotional intelligence can transform strategic human resource management practitioners into individuals who engage in people-orientated activities. These activities aim to effectively acquire, utilize, and retain employees within an organization. The study also suggests that emotional intelligence can provide solutions to maintain high employee commitment during times of crisis and in the aftermath of unprecedented situations.
Competing Interests: The author declares no conflict of interest.
(Copyright: © 2023 Anvari et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.)
Databáze: MEDLINE
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