The MeSH heading "Call Center" is due for an update: why we recommend the more precise heading "Emergency Medical Communication Center".

Autor: Harring AKV; Oslo Metropolitan University, PB 4, St. Olavs plass, Oslo, 0130, Norway. astridka@oslomet.no., Blinkenberg J; National Centre for Emergency Primary Health Care, NORCE Norwegian Research Centre AS, Bergen, Norway., Brattebø G; Department of Clinical Medicine, Faculty of Medicine, University of Bergen, Bergen, Norway.; Norwegian National Advisory Unit on Emergency Medical Communication (KoKom), Haukeland University Hospital, Bergen, Norway.; Department of Anaesthesia and Intensive Care, Haukeland University Hospital, Bergen, Norway., Hjortdahl M; Oslo Metropolitan University, PB 4, St. Olavs plass, Oslo, 0130, Norway.; Division of Prehospital Services, Oslo University Hospital, Oslo, Norway., Idland S; Oslo Metropolitan University, PB 4, St. Olavs plass, Oslo, 0130, Norway., Iversen E; Department of Clinical Medicine, Faculty of Medicine, University of Bergen, Bergen, Norway.; Norwegian National Advisory Unit on Emergency Medical Communication (KoKom), Haukeland University Hospital, Bergen, Norway., Leonardsen AL; Department of Anesthesiology and Intensive Care, Østfold Hospital Trust, Østfold, Norway., Zakariassen E; National Centre for Emergency Primary Health Care, NORCE Norwegian Research Centre AS, Bergen, Norway.; Department of Global Public Health and Primary Care, University of Bergen, Bergen, Norway., Jørgensen TM; Oslo Metropolitan University, PB 4, St. Olavs plass, Oslo, 0130, Norway.
Jazyk: angličtina
Zdroj: Scandinavian journal of trauma, resuscitation and emergency medicine [Scand J Trauma Resusc Emerg Med] 2023 Dec 04; Vol. 31 (1), pp. 91. Date of Electronic Publication: 2023 Dec 04.
DOI: 10.1186/s13049-023-01155-0
Abstrakt: Call centers can be found in various industries. However as a Medical Subject Heading (MeSH) the term "Call centers" does not reflect the critical purpose of handling emergency calls. We recommend "emergency medical communication center(s)", as this provides clarity and precision regarding the primary function and purpose of the center.
(© 2023. The Author(s).)
Databáze: MEDLINE
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