Usability evaluation of emergency information systems in educational hospitals in Kerman, Iran.

Autor: Behnam F; Medical Informatics Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran., Khajouei R; Department of Health Information Sciences, Faculty of Management and Medical Information Sciences, Kerman University of Medical Sciences, Haft-Bagh Highway, PO Box 7616911313, Kerman, Iran., Nabizadeh AH; Medical Informatics Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran/INESC-ID, Lisbon, Portugal., Saedi S; Shirvan Center of Higher Health Education, Imam Khomeini Hospital, North Khorasan University of Medical Sciences, Bojnurd, Iran., Ghaemi MM; Medical Informatics Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran. dr.mghaemi@gmail.com.; Department of Health Information Sciences, Faculty of Management and Medical Information Sciences, Kerman University of Medical Sciences, Haft-Bagh Highway, PO Box 7616911313, Kerman, Iran. dr.mghaemi@gmail.com.
Jazyk: angličtina
Zdroj: BMC medical informatics and decision making [BMC Med Inform Decis Mak] 2023 Nov 30; Vol. 23 (1), pp. 277. Date of Electronic Publication: 2023 Nov 30.
DOI: 10.1186/s12911-023-02357-3
Abstrakt: Background: Smart and practical health information systems and applications with fewer errors are crucial for healthcare facilities. One method that ensures the proper design of health information systems (HIS) and applications is usability evaluation.
Objective: This study aimed to evaluate the usability of the emergency information systems used at the emergency departments of four educational hospitals in Kerman, Iran.
Method: This study was conducted in two phases. In the first phase, the information systems' errors and shortages were identified using a semi-structured questionnaire by users (nurses and the IT staff). In the second phase, based on the results of the first phase, two questionnaires were designed for each group of users to their opinions about the usability of the emergency information systems.
Results: The average score of "reducing and facilitating user's daily activities" was significantly different among hospitals (p = 0.03). Shahid Beheshti Hospital obtained the lowest usability score (17.5), and Afzalipour Hospital received the highest usability score (21.75). Moreover, the average score in "use of the HIS" for nurses and IT staff was 2.93 and 3.54 on a scale of 5, respectively.
Conclusion: Usability evaluation of health information systems is essential to ensure that these systems provide sufficient and accurate information and requirements for users and health care providers. Also, modifying health information systems based on the user views and expectations improves the quality of the system and user-system Interaction.
(© 2023. The Author(s).)
Databáze: MEDLINE
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