A confirmatory factor analysis of the Iranian version of the interpersonal communication skills scale among healthcare professionals.

Autor: Salahshouri A; Health Education & Promotion Department, School of Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran., Fathi S; Master of Science in Health Education & Promotion, Ahvaz West Health Center, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran., Jiba M; Public Health Department, School of Health, Hamadan University of Medical Sciences, Hamadan, Iran., Mohamadian H; Health Education & Promotion Department, School of Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran. postekan1789@gmail.com., Kordzanganeh J; Social Science Department, Payame Noor University, Tehran, Iran.
Jazyk: angličtina
Zdroj: BMC medical education [BMC Med Educ] 2023 Nov 20; Vol. 23 (1), pp. 885. Date of Electronic Publication: 2023 Nov 20.
DOI: 10.1186/s12909-023-04878-x
Abstrakt: Background: Identifying healthcare professionals' (HCPs) communication skills is crucial to improving patient outcomes. Iranian HCPs' interpersonal communication skills (ICS) were validated using a culturally appropriate and indigenous scale.
Materials and Methods: In November and December 2021, convenience sampling was used to collect data from 170 HCPs. Seven factors were covered by the questionnaire, which consisted of 30 items. In order to validate the scale, first- and second-order confirmatory factor analyses (CFA) were performed. Various indices were used during the CFA, including Goodness of Fit Index (GFI), Adjusted Goodness of Fit (AGFI), Comparative Fit Index (CFI), Normed Fit Index (NFI), Standardized Root Mean Square Residual (SRMR), and Root Mean Square Error of Approximation (RMSEA). The Fornell-Larcker Criterion was used to assess discriminant validity. We analyzed the data in Lisrel 8.8 and SmartPLS 3.2.8.
Results: According to the Q2-index obtained from the blindfold test, the model had 44% predictive power. First-order CFA results showed acceptable indices (χ2 = 767.17; DF = 375; CFI = 0.98; GFI = 0.82; AGFI = 0.80; NFI = 0.97; SRMR = 0.22; RMSEA = 0.068). Furthermore, the second-order measurement model demonstrated adequate and desirable fit indices (χ2 = 797.24; DF = 381; CFI = 0.98; GFI = 0.82; AGFI = 0.78; NFI = 0.97; SRMR = 0.059; RMSEA = 0.068). General and listening skills were ranked highest in the importance-performance map analysis (IPMA).
Conclusion: HCPs could benefit from this scale as it can assist them in developing ICS. It is recommended that skills training programs be replicated among different populations to evaluate their effectiveness.
(© 2023. The Author(s).)
Databáze: MEDLINE
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