UDHAVI Community Support During India's Second COVID-19 Wave: A Descriptive Study on a Tertiary Care Center's Pandemic Response Helpline.

Autor:	Sasidharan BK; Department of Radiation Oncology, Christian Medical College Vellore, Vellore, India., James RI; Department of Forensic Medicine and Toxicology, Christian Medical College Vellore, Vellore, India., Sathyendra S; Department of General Medicine, Christian Medical College Vellore, Vellore, India. sowmya@cmcvellore.ac.in., Harsh R; Department of Rural Unit for Health and Social Affairs, Christian Medical College Vellore, Vellore, India., Jeba Sundararaj J; Department of Palliative Medicine, Christian Medical College Vellore, Vellore, India., Ravindran V; Department of Paediatric Nursing, College of Nursing, Christian Medical College Vellore, Vellore, India., T HMT; Department of Radiation Oncology, Christian Medical College Vellore, Vellore, India., Ashok N; Nalam Medical Centre and Hospital, Vellore, India., Thirunavukkarasu MM; Best Scans & Lab, Vellore, India., Punitha JV; Department of General Medicine, Christian Medical College Vellore, Vellore, India., George TK; Department of General Medicine, Christian Medical College Vellore, Vellore, India., Isaac BTJ; Department of Pulmonary Medicine, Christian Medical College Vellore, Vellore, India., Zechariah AJ; Distance Education Unit, Christian Medical College Vellore, Vellore, India., David SNJ; Department of Hospital Management Studies and Staff Training and Development, Christian Medical College Vellore, Vellore, India., Yesupatham DP; Department of Transfusion Medicine, Christian Medical College Vellore, Vellore, India., Irodi A; Department of Radiodiagnosis, Christian Medical College Vellore, Vellore, India., Aruldas V; OPD Services and Department of Medical Records, Christian Medical College Vellore, Vellore, India., Keshava SN; Department of Interventional Radiology, Christian Medical College Vellore, Vellore, India., Zachariah A; Department of General Medicine, Christian Medical College Vellore, Vellore, India., Kang G; The Wellcome Trust Research Laboratory, Division of Gastrointestinal Sciences, Christian Medical College Vellore, Vellore, India., Mammen JJ; Department of Transfusion Medicine, Christian Medical College Vellore, Vellore, India.
Jazyk:	angličtina
Zdroj:	Global health, science and practice [Glob Health Sci Pract] 2023 Oct 30; Vol. 11 (5). Date of Electronic Publication: 2023 Oct 30 (Print Publication: 2023).
DOI:	10.9745/GHSP-D-22-00315
Abstrakt:	Background: In April 2021, during the peak of the second wave of the COVID-19 pandemic in India, hospitals overflowed with COVID-19 patients, and people hesitated to seek necessary care due to fear of contracting the disease. The UDHAVI helpline was set up by a tertiary care hospital in Vellore with the help of district administration, nongovernmental organizations, and various supporting agencies to provide general information, medical advice, counseling, and logistics support to the community. Methods: This is a retrospective study of all the phone calls made to the UDHAVI helpline between mid-May and mid-June 2021 during the second wave of the COVID-19 pandemic. The calls were electronically captured as part of the process, and the information was subsequently retrieved and analyzed. Results: In all, 677 calls were received. The lines for general information, medical advice, counseling, and logistics support received 168 (25%), 377 (56%), 15 (2%), and 117 (17%) calls, respectively. Home care kits, oxygen concentrators, and food were delivered by volunteers from local nongovernmental organizations and hospitals. Conclusion: We believe the details of our experience would be useful in the preparedness and mobilization of resources in the event of any public health emergency. As a result of this initiative, we propose an integrated partnership model for emergency response to any pandemic situation. (© Sasidharan et al.)
Databáze:	MEDLINE
Externí odkaz:	Zobrazit plný text záznamu