User perceptions of COVID-19 telemedicine testing services, disease risk, and pandemic preparedness: findings from a private clinic in Hong Kong.

Autor: Hung KKC; Accident and Emergency Medicine Academic Unit, The Chinese University of Hong Kong, Hong Kong SAR, China.; Collaborating Centre for Oxford University and CUHK for Disaster and Medical Humanitarian Response, The Chinese University of Hong Kong, Hong Kong SAR, China.; Faculty of Medicine, The Chinese University of Hong Kong, Hong Kong SAR, China., Chan EYY; Accident and Emergency Medicine Academic Unit, The Chinese University of Hong Kong, Hong Kong SAR, China.; Collaborating Centre for Oxford University and CUHK for Disaster and Medical Humanitarian Response, The Chinese University of Hong Kong, Hong Kong SAR, China.; Faculty of Medicine, The Chinese University of Hong Kong, Hong Kong SAR, China.; Nuffield Department of Medicine, University of Oxford, Oxford, United Kingdom., Lo ESK; Collaborating Centre for Oxford University and CUHK for Disaster and Medical Humanitarian Response, The Chinese University of Hong Kong, Hong Kong SAR, China.; Faculty of Medicine, The Chinese University of Hong Kong, Hong Kong SAR, China., Huang Z; Collaborating Centre for Oxford University and CUHK for Disaster and Medical Humanitarian Response, The Chinese University of Hong Kong, Hong Kong SAR, China.; Faculty of Medicine, The Chinese University of Hong Kong, Hong Kong SAR, China., Wu JCY; Faculty of Medicine, The Chinese University of Hong Kong, Hong Kong SAR, China.; CUHK Medical Centre, Hong Kong SAR, China., Graham CA; Accident and Emergency Medicine Academic Unit, The Chinese University of Hong Kong, Hong Kong SAR, China.; Collaborating Centre for Oxford University and CUHK for Disaster and Medical Humanitarian Response, The Chinese University of Hong Kong, Hong Kong SAR, China.; Faculty of Medicine, The Chinese University of Hong Kong, Hong Kong SAR, China.
Jazyk: angličtina
Zdroj: Hong Kong medical journal = Xianggang yi xue za zhi [Hong Kong Med J] 2023 Oct; Vol. 29 (5), pp. 404-411. Date of Electronic Publication: 2023 Oct 12.
DOI: 10.12809/hkmj219414
Abstrakt: Introduction: During the coronavirus disease 2019 (COVID-19) pandemic, telemedicine has been regarded as a method for providing safe access to healthcare. Here, we explored the experiences of individuals using telemedicine in Hong Kong during the COVID-19 pandemic to understand their risk perceptions and preparedness measures.
Methods: We conducted a cross-sectional online survey of telemedicine users of private clinic-based COVID-19 testing services from 6 April to 11 May 2020. All users were invited to complete an anonymous online survey regarding COVID-19 risk perception and preparedness measures. The results of the survey were compared with the findings of a previous territory-wide survey.
Results: In total, 141 of 187 telemedicine users agreed to participate; the response rate was 75.4%. Of the participants, 95.1% (116/122) believed that telemedicine consultations were useful. Nearly half of the participants (49.0%) agreed or strongly agreed that telemedicine consultations were appropriate during the COVID-19 pandemic. Most participants believed that telemedicine consultations could perform the functions of 'health protection, promotion and disease prevention' (73.6%) and 'diagnosis' (64.0%). Concerning the choice of telemedicine provider, almost all participants (99.2%) were willing to consult medical doctors; more than half of the participants (54.1%) were willing to consult registered nurses, but only 13.1% were willing to consult non-clinical staff who had been trained to provide telemedicine services.
Conclusion: The use of telemedicine for screening and patient education can be encouraged during the COVID-19 pandemic in Hong Kong.
Competing Interests: All authors have disclosed no conflicts of interest.
Databáze: MEDLINE