Communication preferences and perceptions of cancer patient during their first medical oncology appointment.

Autor: Vicente RS; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal.; Faculty of Medicine, University of Lisbon, Lisbon, Portugal., Freitas AR; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Ferreira RMA; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Prada SP; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Martins TS; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Martins TC; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Duarte Mendes A; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Vitorino MM; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Chaves AF; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal.; CUF Oncologia, Haematology and Medical Oncology, Lisbon, Portugal., Santos CC; Hospital de Cascais Dr. José de Almeida, Medical Oncology, Alcabideche, Portugal., Alpuim Costa D; CUF Oncologia, Haematology and Medical Oncology, Lisbon, Portugal.; Hospital de Cascais Dr. José de Almeida, Medical Oncology, Alcabideche, Portugal.; NOVA Medical School, NOVA University Lisbon, Lisbon, Portugal., Custódio MP; Hospital Professor Doutor Fernando Fonseca, Medical Oncology, Amadora, Portugal., Barbosa M; Faculty of Psychology, ULisboa CICPSI, Lisbon, Portugal.; ISAMB, Faculty of Medicine, ISAMB, Lisbon, Portugal.
Jazyk: angličtina
Zdroj: Psycho-oncology [Psychooncology] 2023 Nov; Vol. 32 (11), pp. 1702-1709. Date of Electronic Publication: 2023 Sep 25.
DOI: 10.1002/pon.6220
Abstrakt: Background: The first medical oncology appointment serves as a platform for patients to comprehend their diagnosis and prognostic implications of cancer. This study aimed to determine patients' communication preferences during their first medical oncology appointment and to assess the disparities between patients' preferences and perceptions.
Methods: A total of 169 cancer patients participated by completing the Communication in First Medical Oncology Appointment Questionnaire (C-FAQ), a two-section questionnaire designed to assess patients' preferences and perceptions regarding Content (information provided and its extent), Facilitation (timing and location of information delivery), and Support (emotional support) during their first medical oncology appointment. A comparative analysis was conducted to assess the variations between preferences and perceptions.
Results: Content emerged as the most significant dimension compared to Facilitation and Support. The physician's knowledge, honesty, and ability to provide clear information were considered the most important attributes. Patients evaluated most of their preferences as "very important". Patients' perception of the communication dimensions present during their appointment was below preferences for 11 items, indicating significant discrepancies in clinical practice.
Conclusions: Patients highly valued their preferences concerning Content, Facilitation, and Support dimensions of communication. However, patient preferences were more prominently oriented towards the Content dimension. The discrepancies between preferences and perceptions should be viewed as an opportunity for enhancing communication skills through training.
(© 2023 The Authors. Psycho-Oncology published by John Wiley & Sons Ltd.)
Databáze: MEDLINE
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