Optimizing usability of a mobile health intervention for Spanish-speaking Latinx people with HIV through user-centered design: a post-implementation study.
Autor: | Petros De Guex K; Division of Infectious Diseases and International Health, Department of Medicine, University of Virginia, Charlottesville, VA 22908, United States., Flickinger TE; Division of General, Geriatric, Palliative and Hospital Medicine, Department of Medicine, University of Virginia, Charlottesville, VA 22908, United States., Mayevsky L; University of Virginia College of Arts and Sciences, Charlottesville, VA 22908, United States., Zaveri H; University of Virginia College of Arts and Sciences, Charlottesville, VA 22908, United States., Goncalves M; University of Virginia School of Medicine, Charlottesville, VA 22908, United States., Reed H; Division of Infectious Diseases and International Health, Department of Medicine, University of Virginia, Charlottesville, VA 22908, United States., Pesina L; Nova Salud, Falls Church, VA 22044, United States., Dillingham R; Division of Infectious Diseases and International Health, Department of Medicine, University of Virginia, Charlottesville, VA 22908, United States. |
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Jazyk: | angličtina |
Zdroj: | JAMIA open [JAMIA Open] 2023 Sep 19; Vol. 6 (3), pp. ooad083. Date of Electronic Publication: 2023 Sep 19 (Print Publication: 2023). |
DOI: | 10.1093/jamiaopen/ooad083 |
Abstrakt: | Objective: Latinx people comprise 30% of all new human immunodeficiency virus (HIV) infections in the United States and face many challenges to accessing and engaging with HIV care. To bridge these gaps in care, a Spanish-language mobile health (mHealth) intervention known as ConexionesPositivas (CP) was adapted from an established English-language platform called PositiveLinks (PL) to help improve engagement in care and reduce viral nonsuppression among its users. We aimed to determine how CP can address the challenges that Latinx people with HIV (PWH) in the United States face. Materials and Methods: We conducted a post-implementation study of the CP mHealth platform, guided by principles of user-centered design. We enrolled 20 Spanish-speaking CP users in the study, who completed the previously validated System Usability Scale (SUS) and semistructured interviews. Interviews were transcribed and translated for analysis. We performed thematic coding of interview transcripts in Dedoose. Results: The SUS composite score was 75, which is within the range of good usability. Four categories of themes were identified in the interviews: client context, strengths of CP, barriers to use and dislikes, and suggestions to improve CP. Positive impacts included encouraging self-monitoring of medication adherence, mood and stress, connection to professional care, and development of a support system for PWH. Discussion: While CP is an effective and easy-to-use application, participants expressed a desire for improved personalization and interactivity, which will guide further iteration. Conclusion: This study highlights the importance of tailoring mHealth interventions to improve equity of access, especially for populations with limited English proficiency. Competing Interests: R.D. provides consulting services to Warm Health Technologies, Inc, a mobile health company. None of the other authors have any financial or nonfinancial interests to disclose. (© The Author(s) 2023. Published by Oxford University Press on behalf of the American Medical Informatics Association.) |
Databáze: | MEDLINE |
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